
Cleaning business and janitorial insurance clients ask for.
Cleaning business insurance, meaning general liability, a janitorial bond, workers’ comp and hired auto, for janitorial companies and house cleaning services in California and every other state.
Quick answer A cleaning or janitorial business's insurance usually means general liability, a janitorial bond, workers' comp and hired and non-owned auto coverage, for both janitorial companies and house cleaning services.
- General liability for a cleaning business covers slip-and-falls and damage to a client's property during cleaning.
- General liability does not cover theft by a cleaner; employee theft of client property is covered by a janitorial bond or crime coverage.
- California cleaning businesses need workers' comp if they have employees, and workers paid to clean for the company are generally presumed to be employees.
- Commercial clients and property managers usually require liability limits and a janitorial bond before a cleaning contract starts.
- Hired and non-owned auto coverage applies when cleaning employees drive their own cars between jobs.
By Sam Alishahi · CA Insurance License #4348151 · Reviewed October 2026 · En español · How this page is researched
You work inside other people's property
Cleaning companies work in homes and offices when the owners often aren't there. The claims that follow are slip-and-fall injuries, damaged floors and furnishings, and accusations of theft, which general liability doesn't cover.
Commercial clients and property managers usually require liability limits and a janitorial bond before a contract starts. California janitorial employers also have state registration and training requirements through the Labor Commissioner, so I make sure your workers' comp and payroll are set up to match.
- General liabilitySlip-and-falls, and damage to a client's property during cleaning.
- Janitorial bondReimburses clients if an employee steals from them.
- Workers' compRequired in California for employees.
- Hired and non-owned autoEmployees driving their own cars between jobs.
What underwriters will ask
Having these ready means I can go to market on the first call. The quote form asks for the same things, and anything you don’t know yet can wait.
- Clients: residential, commercial offices, medical or construction cleanup.
- Services: routine cleaning, floor care, windows or carpets.
- Staff: number of employees and annual payroll.
- Revenue: annual revenue estimate.
- Contracts: insurance and bond requirements.
- History: current policies and claims.
What a commercial cleaning contract requires before you start
"Send us a COI" usually means an insurance exhibit is already written. Health Plan of San Joaquin's May 2019 janitorial RFP shows what one says.
- Workers' comp in the amount and form the California Labor Code requires.
- General liability with a combined single limit of not less than $1,000,000.
- Additional insured endorsements on every policy except workers' comp, naming the plan and its officers, employees, agents and volunteers.
- Primary and non-contributory wording on every required policy.
- Certificates plus the endorsement for each policy before work starts, and thirty days' written notice before a policy ends.
An additional insured is added to your policy at your request, so a lobby slip-and-fall lands on your carrier. Primary and non-contributory means your policy pays first and does not ask the client's insurance to share. A certificate of insurance only evidences coverage; the endorsement changes the policy, so the exhibit wants both.
That RFP asks for no janitorial bond; that is client by client. Limits move too: the City of Bryan, Texas's standard exhibit asks for $2,000,000 per occurrence on ISO form CG 00 01, employer's liability of not less than $1,000,000 per accident, and a waiver of subrogation on the workers' comp policy. Send me the exhibit before you price the job.
Who counts as your employee: workers' comp for cleaning crews
Labor Code 3700 starts the duty at one employee, part-time included. Going without is a misdemeanor under Labor Code 3700.5: a fine of not less than $10,000, up to a year in county jail, or both. The Labor Commissioner's office can issue a stop order and assess twice the premium you should have paid or $1,500 per employee, whichever is greater; the appeals board can add up to $100,000.
The 1099 question is settled by the ABC test in Labor Code 2775 to 2787. Every worker is presumed an employee until you prove all three prongs: free from your control and direction, work outside the usual course of your business, and customarily engaged in an independently established business of the same nature. For a cleaning company paying people to clean, prong B is the wall. The test has governed workers' comp since July 1, 2020, so an injured "contractor" cleaner is your claim.
The threshold varies by state. Texas lets most private employers choose whether to carry coverage, though a non-subscriber must report that to the state and report injuries with more than a day of lost time, work illnesses and deaths.
What a standard liability policy leaves out for cleaners
These exclusions sit in the standard liability form. Janitorial carriers sell the fixes as named extensions; ask for each on the proposal and read its limit.
- Care, custody or control. Liability forms exclude damage to property in your care, custody or control. USLI's janitorial product sells a property damage extension for it, with a scratched client shower door as its own example.
- Keys and alarm codes. A lost master key means rekeying a building. Markel's lost key coverage names the keys, lock adjustment and new locks; USLI's sits in its inland marine package.
- Chemicals. The pollution exclusion defines a pollutant as an irritant or contaminant, listing acids, alkalis, chemicals and fumes, which is what strippers and disinfectants are, so ask for the pollution wording. Underwriters also ask for your hazard communication program: OSHA's 29 CFR 1910.1200 requires a written program, labels and safety data sheets for every hazardous chemical, and training at initial assignment.
- Your machines. Liability pays for other people's property, not yours. Floor scrubbers and truckmounts go on a contractors' equipment floater, an inland marine form.
Janitorial insurance, answered
What is a janitorial bond?
A janitorial bond, sometimes called a business service bond, reimburses a client if one of your employees steals from them. It builds trust with clients and is often required in commercial contracts.
Does general liability cover theft by a cleaner?
No. General liability covers accidental injury and property damage. Employee theft of client property is covered by a janitorial bond or crime coverage.
Do cleaning businesses need workers' comp in California?
Yes, if you have employees. Workers who are paid to clean for your company are generally presumed to be employees under California law.
Do I need insurance to clean houses as a sole proprietor?
It isn't required by the state for a solo cleaner, but clients often ask for it, and it protects you from paying damage and injury claims yourself.
Does a house cleaning business have to register with the California Labor Commissioner?
No. The janitorial registry in Labor Code 1420 to 1434 excludes businesses that only clean residential dwellings; it applies once you employ or engage at least one covered worker for commercial janitorial work, with a $500 nonrefundable application fee and a $500 annual renewal.
Can I pay my cleaners as 1099 contractors in California?
Only if you can prove all three prongs of the ABC test in Labor Code 2775 to 2787, and prong B requires work outside the usual course of your business, while cleaning is the usual course of a cleaning company's business. For workers' comp the test has applied since July 1, 2020.
Is a janitorial bond required by law?
Not in California: the Labor Code 1429 registration application asks for workers' comp and no bond, and Health Plan of San Joaquin's 2019 janitorial RFP asked for liability limits and endorsements, not a bond. Oregon asks a janitorial contractor for a bond or deposit only when it cannot certify general liability of one million or more or has broken wage or civil rights laws in the prior two years; private clients set their own terms.
Do you offer janitorial insurance outside California?
Yes. Clients across the country send the same quote form. California policies are placed directly; outside California the request is handled together with a partner agency in your state, and the shopping across carriers works the same way. Rules, minimums and markets differ by state — see insurance requirements by state.
Official sources
- California Labor Code §1420 (Property Service Workers Protection Act): janitorial employer registration
- Health Plan of San Joaquin, Request for Proposal: Janitorial Service for 3 Offices (issued May 15, 2019), Section III Insurance Qualifications
- California DIR, Janitorial Registration FAQs (Property Service Workers Protection Act)
- California Labor Code 1432, registry penalties (sections 1429 and 1430 read at the same site)
- California DWC, workers' compensation FAQ for employers (Labor Code 3700, 3700.5, penalties)
- California DLSE, independent contractor FAQ (ABC test, Labor Code 2775-2787)
- IRS Topic 756, Employment taxes for household employees
- California Insurance Code 11590
- California Labor Code 3352, residential employee exclusions
- City of Bryan, Texas, Exhibit 1 Template: Insurance Requirements for Most Contracts
- Oregon Bureau of Labor and Industries, Property Services (Janitorial) Labor Contractors
Tell me who you clean for. I'll shop it.
Your services, payroll and revenue are enough to start.
Alishahi Insurance · Saman Alishahi, independent insurance broker, California License #4348151. General information, not a quote or a promise of coverage; coverage depends on underwriting and the terms, conditions and exclusions of the policy actually issued.
Tell me how to reach you. I’ll take it from there.
Takes about 30 seconds. I review every request personally and call you back, usually the same day.
(424) 552-4545Answered 24/7 · CA License #4348151
Get a reminder before your renewal.
Tell me when your policy renews and I’ll email you about six weeks before, when it’s worth comparing. One email, no calls.