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Cleaning Business Insurance · Janitorial

Cleaning business and janitorial insurance clients ask for.

Cleaning business insurance, meaning general liability, a janitorial bond, workers’ comp and hired auto, for janitorial companies and house cleaning services in California and every other state.

Quick answer A cleaning or janitorial business's insurance usually means general liability, a janitorial bond, workers' comp and hired and non-owned auto coverage, for both janitorial companies and house cleaning services.

  • General liability for a cleaning business covers slip-and-falls and damage to a client's property during cleaning.
  • General liability does not cover theft by a cleaner; employee theft of client property is covered by a janitorial bond or crime coverage.
  • California cleaning businesses need workers' comp if they have employees, and workers paid to clean for the company are generally presumed to be employees.
  • Commercial clients and property managers usually require liability limits and a janitorial bond before a cleaning contract starts.
  • Hired and non-owned auto coverage applies when cleaning employees drive their own cars between jobs.

By Sam Alishahi · CA Insurance License #4348151 · Reviewed October 2026 · En español · How this page is researched

How it works

You work inside other people's property

Cleaning companies work in homes and offices when the owners often aren't there. The claims that follow are slip-and-fall injuries, damaged floors and furnishings, and accusations of theft, which general liability doesn't cover.

Commercial clients and property managers usually require liability limits and a janitorial bond before a contract starts. California janitorial employers also have state registration and training requirements through the Labor Commissioner, so I make sure your workers' comp and payroll are set up to match.

  • General liabilitySlip-and-falls, and damage to a client's property during cleaning.
  • Janitorial bondReimburses clients if an employee steals from them.
  • Workers' compRequired in California for employees.
  • Hired and non-owned autoEmployees driving their own cars between jobs.
What I help with

Cleaning business situations I'm called for

Office building contract

Liability limits, additional insured wording and a bond. See details

Theft accusation

Janitorial bonds and crime coverage for client property.

Hiring cleaners

Workers' comp with the right class code. See details

Staff drive to jobs

Hired and non-owned auto coverage. See details

Floor care and restoration

Coverage for stripping, waxing and carpet work.

Residential cleaning service

Liability for work in clients' homes.

Before you call

What underwriters will ask

Having these ready means I can go to market on the first call. The quote form asks for the same things, and anything you don’t know yet can wait.

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  • Clients: residential, commercial offices, medical or construction cleanup.
  • Services: routine cleaning, floor care, windows or carpets.
  • Staff: number of employees and annual payroll.
  • Revenue: annual revenue estimate.
  • Contracts: insurance and bond requirements.
  • History: current policies and claims.

What a commercial cleaning contract requires before you start

"Send us a COI" usually means an insurance exhibit is already written. Health Plan of San Joaquin's May 2019 janitorial RFP shows what one says.

  • Workers' comp in the amount and form the California Labor Code requires.
  • General liability with a combined single limit of not less than $1,000,000.
  • Additional insured endorsements on every policy except workers' comp, naming the plan and its officers, employees, agents and volunteers.
  • Primary and non-contributory wording on every required policy.
  • Certificates plus the endorsement for each policy before work starts, and thirty days' written notice before a policy ends.

An additional insured is added to your policy at your request, so a lobby slip-and-fall lands on your carrier. Primary and non-contributory means your policy pays first and does not ask the client's insurance to share. A certificate of insurance only evidences coverage; the endorsement changes the policy, so the exhibit wants both.

That RFP asks for no janitorial bond; that is client by client. Limits move too: the City of Bryan, Texas's standard exhibit asks for $2,000,000 per occurrence on ISO form CG 00 01, employer's liability of not less than $1,000,000 per accident, and a waiver of subrogation on the workers' comp policy. Send me the exhibit before you price the job.

California's janitorial employer registry and what it asks of your insurance

California registers commercial janitorial employers under Labor Code 1420 to 1434: anyone who employs, or engages by contract, subcontract or franchise, at least one covered worker, meaning someone working predominantly as a janitor. A business that only cleans residential dwellings is excluded.

The Labor Code 1429 application is mostly an insurance and tax check: tax numbers, filings, officers and 10 percent owners, and, if you employ anyone, the policy number, dates and carrier of your workers' comp. The fee is $500, nonrefundable, for one year, with a $500 renewal. Labor Code 1430 bars registration or renewal while a final judgment for failing to secure workers' comp is unpaid. Since January 1, 2020, every application and renewal has also attested to in-person sexual violence and harassment prevention training: two hours at least every two years, new workers within six months.

Labor Code 1432 penalties: $100 for each unregistered day, up to $10,000; $2,000 to $10,000 for a client that contracts with an unregistered janitorial employer, $10,000 to $25,000 after the first violation; $10,000 per material misrepresentation. Oregon's Bureau of Labor and Industries asks a janitorial contractor for a bond or deposit only when it cannot certify general liability of one million or more, or broke wage or civil rights laws in the prior two years. See insurance by state.

Who counts as your employee: workers' comp for cleaning crews

Labor Code 3700 starts the duty at one employee, part-time included. Going without is a misdemeanor under Labor Code 3700.5: a fine of not less than $10,000, up to a year in county jail, or both. The Labor Commissioner's office can issue a stop order and assess twice the premium you should have paid or $1,500 per employee, whichever is greater; the appeals board can add up to $100,000.

The 1099 question is settled by the ABC test in Labor Code 2775 to 2787. Every worker is presumed an employee until you prove all three prongs: free from your control and direction, work outside the usual course of your business, and customarily engaged in an independently established business of the same nature. For a cleaning company paying people to clean, prong B is the wall. The test has governed workers' comp since July 1, 2020, so an injured "contractor" cleaner is your claim.

The threshold varies by state. Texas lets most private employers choose whether to carry coverage, though a non-subscriber must report that to the state and report injuries with more than a day of lost time, work illnesses and deaths.

Bond or crime policy: which one pays when something is missing

A client says a watch is missing. Two instruments answer differently.

  • Janitorial bond. California writes it in the surety class, which Insurance Code 105 defines to include "the guaranteeing of behavior of persons." The surety guarantees your obligation to your client, and if it pays, Civil Code 2847 binds you, the principal, to reimburse what it disbursed, including costs.
  • Commercial crime with clients' property coverage. ISO's clients' property endorsement, CR 04 01, covers a client's money, securities and other property stolen by an identified employee, whether or not the client is legally liable; ISO's 2022 crime forms fold that into the fidelity insuring agreement. It is insurance, so no Civil Code 2847 reimbursement runs back to you.

Is a bond required? Not by the state registry, whose Labor Code 1429 application lists workers' comp and no bond, and not by the Health Plan of San Joaquin exhibit above. Private contracts sometimes name an amount. Your own cash stolen by staff is employee dishonesty coverage, a separate item with its own limit. More at bonded and insured, explained.

What a standard liability policy leaves out for cleaners

These exclusions sit in the standard liability form. Janitorial carriers sell the fixes as named extensions; ask for each on the proposal and read its limit.

  • Care, custody or control. Liability forms exclude damage to property in your care, custody or control. USLI's janitorial product sells a property damage extension for it, with a scratched client shower door as its own example.
  • Keys and alarm codes. A lost master key means rekeying a building. Markel's lost key coverage names the keys, lock adjustment and new locks; USLI's sits in its inland marine package.
  • Chemicals. The pollution exclusion defines a pollutant as an irritant or contaminant, listing acids, alkalis, chemicals and fumes, which is what strippers and disinfectants are, so ask for the pollution wording. Underwriters also ask for your hazard communication program: OSHA's 29 CFR 1910.1200 requires a written program, labels and safety data sheets for every hazardous chemical, and training at initial assignment.
  • Your machines. Liability pays for other people's property, not yours. Floor scrubbers and truckmounts go on a contractors' equipment floater, an inland marine form.

Solo house cleaners: a business, or someone's household employee?

The IRS draws the line in Topic 756: housekeepers and maids are the homeowner's household employees when the homeowner controls not only what is done but how; business people who provide their services as independent contractors are not. For 2026 the homeowner owes Social Security and Medicare tax once cash wages to one worker reach $3,000, and federal unemployment tax once household cash wages pass $1,000 in a calendar quarter.

Insurance Code 11590 has required every comprehensive personal liability policy issued or renewed since January 1, 1977 to cover workers' comp for residential employees under Labor Code 3351(d), but Labor Code 3352(a)(8) excludes anyone employed for less than 52 hours, or for wages of not more than $100, in the 90 days before an injury, so a once-a-week cleaner can land on either side. That coverage runs between the homeowner and their household employee; it does not insure your business.

Your own supplies, client list, business name and liability certificate show an independently established business, prong C of the ABC test. Carry general liability with the property damage extension above, add a bond when a contract names one, and plan on workers' comp the day you hire; Labor Code 3700 starts at one employee. More in the house cleaning business guide.

Questions

Janitorial insurance, answered

What is a janitorial bond?

A janitorial bond, sometimes called a business service bond, reimburses a client if one of your employees steals from them. It builds trust with clients and is often required in commercial contracts.

Does general liability cover theft by a cleaner?

No. General liability covers accidental injury and property damage. Employee theft of client property is covered by a janitorial bond or crime coverage.

Do cleaning businesses need workers' comp in California?

Yes, if you have employees. Workers who are paid to clean for your company are generally presumed to be employees under California law.

Do I need insurance to clean houses as a sole proprietor?

It isn't required by the state for a solo cleaner, but clients often ask for it, and it protects you from paying damage and injury claims yourself.

Does a house cleaning business have to register with the California Labor Commissioner?

No. The janitorial registry in Labor Code 1420 to 1434 excludes businesses that only clean residential dwellings; it applies once you employ or engage at least one covered worker for commercial janitorial work, with a $500 nonrefundable application fee and a $500 annual renewal.

Can I pay my cleaners as 1099 contractors in California?

Only if you can prove all three prongs of the ABC test in Labor Code 2775 to 2787, and prong B requires work outside the usual course of your business, while cleaning is the usual course of a cleaning company's business. For workers' comp the test has applied since July 1, 2020.

Is a janitorial bond required by law?

Not in California: the Labor Code 1429 registration application asks for workers' comp and no bond, and Health Plan of San Joaquin's 2019 janitorial RFP asked for liability limits and endorsements, not a bond. Oregon asks a janitorial contractor for a bond or deposit only when it cannot certify general liability of one million or more or has broken wage or civil rights laws in the prior two years; private clients set their own terms.

Do you offer janitorial insurance outside California?

Yes. Clients across the country send the same quote form. California policies are placed directly; outside California the request is handled together with a partner agency in your state, and the shopping across carriers works the same way. Rules, minimums and markets differ by state — see insurance requirements by state.

Janitorial insurance

Tell me who you clean for. I'll shop it.

Your services, payroll and revenue are enough to start.

Alishahi Insurance · Saman Alishahi, independent insurance broker, California License #4348151. General information, not a quote or a promise of coverage; coverage depends on underwriting and the terms, conditions and exclusions of the policy actually issued.

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