Short answer: In Alaska, insurers must acknowledge a claim within 10 working days, accept or deny it within 15 working days after a properly executed proof of loss and pay within 30 working days after proof of loss for the undisputed part of a first-party claim. If an insurer misses its deadlines, you can complain to the Alaska Division of Insurance.
The deadlines
| Step | Deadline |
|---|---|
| Acknowledge your claim | 10 working days |
| Accept or deny | 15 working days after a properly executed proof of loss (unless the policy sets another time), with updates every 45 working days |
| Pay | 30 working days after proof of loss for the undisputed part of a first-party claim |
Sources: Alaska Division of Insurance claims page, 3 AAC 26.070.
Details
- The investigation should be done within 30 working days unless it can't reasonably be finished (3 AAC 26.050).
- The acknowledgment must name the person handling your claim.
How to use these deadlines
- Report your claim in writing and keep proof of the date.
- Send your proof of loss and requested documents promptly, because many deadlines start only when the insurer has them.
- Keep a log of every call and letter.
- If deadlines pass, ask the adjuster in writing for a status update. If nothing changes, file a complaint with the Alaska Division of Insurance.
Compare other states in our claim deadlines by state table.
Questions? Contact Alishahi Insurance or call (877) 711-4545. Vea insurance in Alaska.
Frequently asked questions
How long does an insurer have to acknowledge a claim in Alaska?
10 working days.
How long to accept or deny a claim in Alaska?
15 working days after a properly executed proof of loss (unless the policy sets another time), with updates every 45 working days.
How long to pay a claim in Alaska?
30 working days after proof of loss for the undisputed part of a first-party claim.
Alishahi Insurance · 439 N Canon Dr, Penthouse, Beverly Hills, CA 90210 · (877) 711-4545 · CA License #4348151. General information only. This isn't legal, tax or financial advice or a coverage determination. Coverage depends on policy language and underwriting, and rules vary by state.