Short answer: In Arkansas, insurers must acknowledge a claim within 15 working days, accept or deny it within 15 working days after properly executed proofs of loss and pay within 10 working days after the claim is processed and ready for payment. If an insurer misses its deadlines, you can complain to the Arkansas Insurance Department.
The deadlines
| Step | Deadline |
|---|---|
| Acknowledge your claim | 15 working days |
| Accept or deny | 15 working days after properly executed proofs of loss, with updates every 45 calendar days if more time is needed |
| Pay | 10 working days after the claim is processed and ready for payment (check mailed or delivered) |
Sources: Arkansas Rule 43.
Details
- Denials must be in writing and cite the policy provision relied on.
- Insurers must furnish proof-of-loss forms within 20 calendar days after a loss is reported, or waive that requirement.
How to use these deadlines
- Report your claim in writing and keep proof of the date.
- Send your proof of loss and requested documents promptly, because many deadlines start only when the insurer has them.
- Keep a log of every call and letter.
- If deadlines pass, ask the adjuster in writing for a status update. If nothing changes, file a complaint with the Arkansas Insurance Department.
Compare other states in our claim deadlines by state table.
Questions? Contact Alishahi Insurance or call (877) 711-4545. Vea insurance in Arkansas.
Frequently asked questions
How long does an insurer have to acknowledge a claim in Arkansas?
15 working days.
How long to accept or deny a claim in Arkansas?
15 working days after properly executed proofs of loss, with updates every 45 calendar days if more time is needed.
How long to pay a claim in Arkansas?
10 working days after the claim is processed and ready for payment (check mailed or delivered).
Alishahi Insurance · 439 N Canon Dr, Penthouse, Beverly Hills, CA 90210 · (877) 711-4545 · CA License #4348151. General information only. This isn't legal, tax or financial advice or a coverage determination. Coverage depends on policy language and underwriting, and rules vary by state.